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PAYMENT POLICY

Services are provided and billed by New Orleans Caring Hands, LLC. Our providers participate in most all of the major health insurance plans in the region. The following below are the health plans we currently accept.

If your plan is not listed, we will be unable to file a claim on your behalf. However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you.

Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.

HEALTH PLANS

  • Medicaid

  • Medicare

  • Private Insurance

  • Employer Insurance

  • Commercial Insurance

FEE-FOR-SERVICE

  • Subovone/Sublocade- $100 per visit

  • Naltrexone/Vivitrol visits- $100 per visit

  • Private Pay Visits - $50 without Insurance

QUESTIONS ABOUT YOUR BILL

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

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How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

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​Why am I getting bills from clinicians?

​Each clinician who provides professional services will send you a separate bill from our office. 

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​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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